At Hyggeful, we are committed to delivering exceptional products and service to our valued customers. If, for any reason, you are not entirely satisfied, we are here to address your questions and concerns. To learn more about our refund and return policy, please consult the details provided in the chart below.
| Return Period | Customers have a return window of 30 days from the date of receiving their goods as indicated by the associated tracking information. All returns are required to be in their original packaging. |
| Return Fee |
No Restocking Fee Customer Responsible for Return Shipping Costs Our company does not impose any restocking fees, and we cover the initial cost of shipping the item to you. However, you are responsible for the return shipping expenses, unless the return is due to our fault, such as a product defect or shipping damage. |
| Return Requirements | Please disassemble the returned item and repack it in its original packaging. Please note that additional fees, such as a damage fee, may apply based on the condition of the returned chair. |
| Damage Fee | No Damage Fee |
| Refund | We will initiate the refund process to the customer after inspecting the returned goods, typically within 5 business days of receipt. |
| Replacements | Hyggeful provides complimentary shipping for replacement parts for up to 365 days (1 year) following the product's receipt. After 365 days (1 year), customers will be responsible for the shipping costs associated with replacement parts. |